3175 South Carrier Parkway Grand Prairie, TX 75052
(972) 352-2659
1785 State Highway 26 #200, Grapevine, TX 76051
(817) 329-9934
121 S Broadway Ave #522, Tyler, TX 75702
(903) 919-8019
Fire Alarm Systems That Work. Commercial Security That Protects.
"Fire detection systems need to be reliable and compliant.That's why 360 Alarm was built 30 years ago—because the industry standard wasn't good enough. Real installations on real businesses.Real Fire Marshal approvals. Real monitoring when it matters."
Schedule a free, no-obligation security inspection and take advantage of our free security system installation today!
Raising The Standards
Built Because the Standard Wasn't Good Enough.
Thirty years ago, Gary looked at what the industry was offering and saw a problem. Systems that looked compliant on paper but failed under pressure. Monitoring centers that checked boxes but didn’t respond. Technicians who installed and disappeared.
So he built something different. A fire and security company where compliance isn’t a feature — it’s the whole point. Where the technician who installs your system is the same one who inspects it annually and signs off on documentation for your Fire Marshal review.
We’ve done over 1,000 commercial installations in East Texas and DFW. Zero compliance failures.
That’s not a marketing claim. That’s 30 years of showing up and getting it right.
What We Do. What You Get.
Detection that works when it matters. Our systems detect, process, and alert the monitoring center within seconds. Tested annually. Inspected by the Fire Marshal. Every panel documented. You get a compliance certificate, insurance documentation, and a system your building manager can explain to anyone who asks.
Cameras at entry points. Motion detection where it counts. 24/7 monitoring from a real center with real people. Whether you’re running a restaurant, a retail operation, or a professional office — your system is built to your space, not pulled off a shelf.
Most companies do one or the other. We do both, and they work together. One point of contact. One inspection process. One monitoring center. No vendor juggling, no gaps between systems, no finger-pointing when something needs attention.
Annual inspection is a requirement, not optional. We test every detector, verify the monitoring connection, check battery backup, and document everything for Fire Marshal review. You get the certificate. Your insurance gets the documentation. You pass.
UL-Certified
We promise 24 hours a day, 7 days a week, 365 days a year(366 days if it’s a leap year) UL-certified monitoring. We provide around-the-clock monitoring for your safety and your home’s maximum security.
You may be wondering what UL-Certified means and why it is a big deal. UL-Certification means that we and our services have undergone rigid evaluation and have been determined to pass the test of high standards and service.
UL stands for Underwriters Laboratories, and they are a company dedicated to ensuring security companies are able to provide a high standard of security monitoring. This involves testing and training of our products and the people who help to monitor homes.
Real Installations. Real Results.
1,000+ commercial clients across East Texas and DFW trust 360 Alarm for fire detection, security monitoring, and annual compliance.
Every system we’ve installed has passed Fire Marshal inspection. Every monitoring contract is backed by a UL-certified, 5-Diamond monitoring center — not because those credentials sound good, but because they represent the standard we were building toward before most companies knew it existed.
5 Diamond Monitoring
We are partnered with a 5 Diamond Monitoring Facility. A 5 Diamond Monitoring Facility is dedicated to excellence and random inspections to ensure that the standard remains high.
The 5 Diamond Designation is something that is re-evaluated on a yearly basis to make sure that each company is maintaining its high standards.
Here are the commitments we made to earn the 5 Diamond status:
- Commitment to random inspections and quality criteria standards by a nationally recognized testing laboratory such as FM Approvals, Intertek/ETL and UL.
- Commitment to the highest levels of customer service.
- Commitment to ongoing job-related education and testing by having 100% of its central station operators certified using the TMA online training series.
- Commitment to raising the industry standards through TMA membership and participation in its activities.
- Commitment to reducing false dispatches.
Each of these commitments is something we hold close and use as a daily guide on how to better serve the communities we protect.
Your System Either Passes or It Doesn't.
Fire code compliance isn’t negotiable. Neither is the monitoring that protects your building, your team, and your customers when something goes wrong.
If you’re not sure your current system meets code — or if you’re building something new and need it done right the first time — we’ll tell you exactly where you stand.
No pressure. No jargon. Just a straight answer from someone who knows fire and security systems the way you know your business.
What Our Customers Say About Us
Posted on Google 
R Mitchell
Trustindex verifies that the original source of the review is Google.I called 360 Alarm this morning and the alarm tech was at my house the same day! He immediately diagnosed the problem with our alarm system and fixed it. He also tested the entire system to confirm it is working properly! I am so impressed with the speed with which we were able to get someone out to our home. Thank you so much!!
Posted on Google
Kim Jones
Trustindex verifies that the original source of the review is Google.360 Alarm recently installed a new system at our office building. Wish we had changed to 360 Alarm sooner. The system works great and very user friendly. Customer service is awesome. Always get a quick response to any questions on how to use/change the system setup. Very courteous and helpful when going over setup of the system and how to use software. The entire company went above and beyond to accommodate our needs. 360 Alarm is the best!
Posted on Google
L H
Trustindex verifies that the original source of the review is Google.Nothing but compliments for the promptness and professionalism of 360 Alarm! We are new customers and have been completely satisfied (if not beyond impressed!) by the customer service provided from our first introduction to the firm to the detailed instructions and friendliness provided by the alarm technician. With lots of options on the market for your home security protection, if you are seeking a professional and responsive organization that delivers what it promises, 360 Alarm is the one!
Posted on Google
wifcat
Trustindex verifies that the original source of the review is Google.Thorough inspection and took time to explain and teach about system. Friendly and receptive. Veteran!! Excellent!
Posted on Google
Andy Hollenshead
Trustindex verifies that the original source of the review is Google.I had 360 Alarm install my system on our custom built home in 2018. They were professional and put in great equipment that has functioned well since. Recently, we had an attempted burglary at the house where the burglar cut the power to our entire house and came back 2 hours later. Luckily, the alarm did it's job...the backup battery functioned flawlessly and the cellular transmitter sent the signal to the alarm company since our phone lines were cut as well. The thief ran away and luckily nobody was hurt and nothing was stolen. I called them and they came by the same day of the attempted break-in just to run a full system check on the alarm and it performed beautifully. I can't recommend them enough to help protect your house and your family in these troubling times.
Posted on Google
Ileana Wilson
Trustindex verifies that the original source of the review is Google.Brandon came out to fix our equipment and did an excellent job! He took the time to show us how to use functions online that we didn't even know we had! He was very polite, helpful and knowledgeable. When he was done, he went through the whole system to ensure everything was working properly. I really appreciate everything he did. I definitely recommend this technician.
Posted on Google
Julie Pittman
Trustindex verifies that the original source of the review is Google.They were affordable, knowledgeable, and have exceptional customer service. Best decision I could have made was having them install and monitor our security system. They accommodated my crazy schedule and were right on time for our appointment. You won’t find a more honest company.
Posted on Google
Chad Kowalcyk
Trustindex verifies that the original source of the review is Google.Phillip came out and was very informative and knowledgeable. Answered all my questions and was very professional and curtious. Took care of all the issues I was having with my alarm system. Great service! I will not hesitate to call again if I need to. 100% satisfied with Phillips work.
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